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Issue Detection

Decipher’s AI agents watch all your user sessions – discovering product issues before customers complain.

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Find ways to increase onboarding conversion rate, feature usage, and activation

Understand the health of any customer or account, their churn risk, and feature usage

Detect and prioritize customer and product issues before they get escalated

See Decipher AI in Action

An AI that watches every session so you don't have to

Our advanced AI analyzes all your session replays to identify key moments that deserve your attention. We filter through thousands of session replays to highlight the ones that matter, providing summaries of what each user is doing and which features are receiving the most or least engagement.

AI powered session replay summaries for every user

Highlights of important moments, grouped together

Understand issues and friction points at a user level

Find all the hidden bugs and frustrations

Automatically uncover critical bugs, UX frustrations, and abnormal product behavior as soon as they start impacting your customers.

Identify bugs like crashes, error messages, and UI not loading

Uncover anomalous product behavior causing friction

See what led up to the issue and what the customer did next

Effortlessly track customers and accounts

Explore how all of your customers and accounts are using your product, individually, or in aggregate:

Top-used features and time-in-product

Get rich, human-readable notifications via Slack the moment users do something you care about (created an account, visited a page, etc.)

Recent activity timeline with auto-tagged milestones

Customer insights (churn risk, power-user status, likely next needs)

Improve onboarding and drive feature adoption

Vision-based analytics makes answering questions like “How many users finish onboarding and then generate an API key” take seconds to answer:

Create smart events to track any sort of behavior with natural language, no manual instrumentation needed

Make funnels with real-time conversion percentages, drop-off points, and time-to-value

Track and get notified about what users are doing

Built for companies that love their customers

AI session replay

Session replays are automatically analyzed by AI, triaged, and organized to reveal important moments.

Customer insights

Discover exactly who experiences what and what problems a specific customer have experienced.

Logs, traces, and more

Easily debug issues using autocaptured logs, traces, errors, and more.

Bugs & frustrations

Get alerted about bugs like crashing, errors, not loading, unresponsive buttons, drop off flows, and more.

Enterprise ready

Support for Single Sign-On (SSO) and enterpise-level data encryption & security.

Private to the core

You have full control over what data is included in the session replays, down to the UI element.

Here's how it works

Install the SDK and then sit back and let our AI do the work

Connect Decipher AI to your frontend

Just integrate with your existing solution (Posthog, Sentry, etc). No wasted engineering time.

AI analyzes all user and application behavior

Dig into user behavior and see what issues were discovered

FAQ

Get to know our most common questions & answers.

Can I try it for free?

Yes! If we believe Decipher is a good fit for your needs, we offer a free trial period so you can experience its capabilities firsthand. Book a time to chat with us here: https://cal.com/decipher/demo.

How does Decipher AI compare to other tools like Posthog and FullStory?

What sort of issues can you detect?

Why should I use Decipher AI?

Integrates with your entire stack

Make your users' day.

Our AI agent watches your session replays, automatically generating insights to help you increase conversion, improve product, and prioritize issues.

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